Estimated average delivery times are:

• Footwear: 10 to 12 business days;
  
• Clothing: 12 to 15 business days.
  

During periods of higher logistics volume, promotional campaigns, or customs processes, delivery may take an additional 2 to 5 business days.

After payment confirmation, the tracking code is sent within 24 to 72 business hours to the email address provided at checkout.

Our products are shipped directly from our international stock located in Canada.

As this is an international shipment, tracking may only show updates once the order reaches its final destination country.

Yes. We work with premium-quality products and carefully selected international suppliers.

Versa Europe has an international stock of more than 10,000 products available.

We accept exchanges only in cases of:

• damaged product;
  
• incorrect colour;
  
• incorrect size;
  
• wrong model sent.
  

Requests must be made within 7 days of delivery.

After reviewing the situation, Versa Europe may offer:

• a replacement product;
  or
• store credit.
  

Each case is reviewed individually by our support team.

Yes. We offer free delivery across Europe.

For Portugal, we currently ship to mainland Portugal only.

Our products are shipped directly from our international stock located in Canada.

This model allows us to offer a wide variety of exclusive products and ongoing availability of new styles.