Terms and Conditions

By accessing the Versa Europe website and making a purchase, you agree to these Terms and Conditions.

Please read these terms carefully before using our website.

General Information

Versa Europe operates as an online store offering footwear, clothing and accessories, with delivery across Europe.

We reserve the right to update, modify or change any content on the website without prior notice.

Products and Availability

All products displayed on the website are subject to stock availability.

We work with international stock, providing access to a wide selection of products, exclusive models and regularly updated availability.

In the rare event that a product becomes unavailable after purchase, our team will contact you to offer the most appropriate available solution.

Prices

All prices displayed on the website are shown in euros (€).

Versa Europe reserves the right to change prices, campaigns and promotions without prior notice.

Payment Methods

We accept the following payment methods:

• American Express;

• Apple Pay;

• Bancontact;

• Google Pay;

• Maestro;

• Mastercard;

• Multibanco;

• PayPal;

• Shop Pay;

• UnionPay;

• Visa.

We do not offer cash on delivery.

Payments are processed through the payment methods available at checkout.

Delivery

Products are dispatched directly from our international stock facility in Canada.

Estimated delivery times are:

• Footwear: 10–12 business days;

• Clothing: 12–15 business days.

During busy logistics periods, customs inspections or promotional campaigns, delivery may take an additional 2–5 business days.

All delivery times are estimates and are not guaranteed.

We offer free delivery across Europe.

For orders delivered to Portugal, delivery is currently available to mainland Portugal only.

Order Tracking

The tracking number is usually provided within 24–72 business hours after payment has been confirmed.

For international deliveries, tracking updates may only become available once the order enters its final destination country.

Exchanges and Refunds

We accept exchange requests only in the following circumstances:

• The product arrived damaged;

• The incorrect colour was sent;

• The incorrect size was sent;

• An incorrect model was sent.

All requests must be submitted to our Customer Support team within seven days of the order’s delivery date.

For further information, please refer to our Returns and Refund Policy.

Customer Responsibilities

Customers are responsible for:

• Providing complete and accurate information at the time of purchase;

• Monitoring the order’s tracking information;

• Ensuring that someone is available to receive the order at the delivery address provided.

Versa Europe is not responsible for delays caused by:

• Incorrect or incomplete information;

• The recipient being unavailable;

• External circumstances involving carriers or customs authorities.

Intellectual Property

All content available on this website, including images, logos, text and visual elements, belongs to Versa Europe and may not be copied, reproduced, distributed or used without prior authorisation.

Changes to These Terms

Versa Europe reserves the right to update these Terms and Conditions at any time without prior notice.

Contact Us

For questions relating to these Terms and Conditions, please contact the Versa Europe Customer Support team.

Contact details:
[VERSA EUROPE CONTACT DETAILS REQUIRED]